AV TIER III SERVICE TECHNICIAN

Our technicians service, inspect, and maintain a wide variety of low voltage systems such as: access control, audio/visual systems, fire alarm, nurse call, sound reinforcement, & video surveillance. As a Tier III Technician, you are the front-line support of our business.
 

Primary Responsibilities (Essential Functions):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following areas of responsibility represent Key Results Areas (KRA’s) for which performance may be measured:

• Setup and troubleshoot various audio/video/presentation systems.

• Perform preventative maintenance task to help maintain customer technology.

• Provides remote troubleshooting support to clients.

• Perform support tasks in a timely and quality conscious manner.

• Provides on-site Client training as required.
   

Required Education and/or Work Experience:

• 2-3 years of Electronics background

• Demonstrated working knowledge of AV practices and procedures

• Ability to work and think independently

• Basic computer knowledge

• Strong researching, problem solving and troubleshooting skills.

• Excellent phone and email communication skills.

• Valid state driver's license

• Pass a pre-employment background check

• Willing to travel when necessary

• Willing to work overtime/weekends when necessary

• Must be able to climb and work off ladders, scaffolding and lifts

• Must be able to lift 50lbs when necessary

• High School Diploma or GED
   

Experience in Troubleshooting a Majority of the Following Systems:

• Audio/Video: Crestron, Simpl Windows, VT-Pro, AMX, Pro Sound

• Theatrical Lighting

• Networking
   

Have or Work on Obtaining the Following Certifications:

• CTS
   

Why ECC

• Benefits including flexible spending account, health, dental, and vision
• Paid time off
• Paid Holidays (8)
• 401K/Profit sharing
• Short term disability
• Training and professional development opportunities
• Dynamic company culture
• Per diem
• Company paid hotel room for individual
• Cell phone stipend

ECC is an Equal Opportunity Provider.