ENGINEERING MANAGER

With 65 years in business, ECC has established a long history of connecting organizations to better experiences through technology. We've grown to become one of the top 50 systems integrators in the United States, and our people are the reason for our success.

Our team is built around people that make a difference, creating solutions that make an impact. From football stadiums, to hospitals, to schools and banks, you'll help provide the technology systems that power the Midwest.

The Engineering Manager ensures that the day-to-day activities of the engineering and drafting staff, provides engineering services and customer support which result in high levels of productivity of individuals. The engineering supervisor provides sales representatives and the engineering staff with design and design support to meet the customer’s applications.
 

Qualifications:

To perform this position successfully, an individual must be able to perform each of the following duties satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Engineering and Drafting

• Design services are provided to customers at company established rates in a timely manner with a high degree of quality and follow Technical Services Standards. Services are to include system descriptions, equipment selection and research, CAD drawings, custom product design and system integration.  Manage the planning and scheduling of projects to provide an adequate workload to keep all staff working at the established chargeability target.

• All information and assistance provided to installation technicians is performed in a timely manner with a high degree of accuracy and follow the Technical Services Standards. This information and assistance include all necessary drawings and details to insure efficient and profitable project installations, and assistance with systems checkout and training requirements.  Manage staffing hours as to ensure appropriate staffing levels and appropriate management of overtime.

• Products recommended consistently meet the application requirement and are compatible with other products within the system design.

• Detailed project plans and specifications, sufficient to submit for competitive bids, are prepared consistent with the architectural, construction, general contractor, or consultant requirements of the project(s).

• Drawings and submittals are regularly reviewed for accuracy, detail, and quality.

• Able to complete engineering design on select smaller scope projects (25 hours or less).

2. Sales Support

• Joint customer sales call assistance, support, and technical presentations are provided for large and high-end projects.

• Advanced technical support is provided for customer related system operational issues.

• Sales department prepared equipment lists, system descriptions, and scopes of work for proposed systems are reviewed for completeness, compatibility, and suitability for intended purpose on a timely basis and with a high degree of quality.

• Consultation is provided to sales staff as to equipment recommendations to result in supportable customer equipment recommendations.

• The compilation of quantities of equipment and materials from owner/consultant prepared plans and specifications are performed timely and accurately when providing assistance in the preparation of bid responses.

• Accurately interprets consultant prepared plans and specifications resulting in the preparation of accurate project labor estimates and identifies associated project risks.

3. Technical Standards

• Provide training for the technical staff to develop and maintain the skills required to provide the highest level of engineering support for products and design services that the company promotes.
• Ensure consistent adherence to company established technical service standards, thereby insuring the highest level of customer satisfaction.
• Communicate regularly with sales representatives on proposed systems to maintain proper engineering and compatibility standards.    
• Prepare timely implementation cost estimates and ensure actual costs incurred fall within defined margin of variance.
• AutoCAD Standards are to be promoted to all regional offices, including verification the practice is being adhered to when regional drawings are encountered.  Feedback as it pertains to compliance and general practice is given to the VP of Professional Services for follow up.
• Ensure department is meeting or exceeding company’s current Key Performance Indicators (KPI’s)

4. Staffing Management

• Interview and hire personnel, or dismiss personnel, as required to maintain the staff size necessary to fulfill contracted obligation profitability, in conjunction with Human Resources and its department’s policies and procedures.

• Maintain a network of qualified temporary and subcontractor technical personnel to fill short-term staffing needs effectively.

• Maintain the minimum staff necessary to fulfill obligations and profitability, while maintaining a chargeability rate of at least 70% for all Drafting and Engineering staff.

5. Employee Development

• Develop annual, clearly defined and communicated department and individual goals in support of the operational business plan and company goals that are specific, measurable, realistic and time-oriented; track, monitor and validate as per company-defined policy and procedure.

• Performance reviews of personnel are completed timely and according to company policies.

• Promote and drive team collaboration.

Required Knowledge, Skills and Ability 

• Must possess business management and technical skills.
• Computer literacy skills as to effectively use standardized company software programs and AutoCad familiarity.
• Aptitude and desire to learn and use new technologies as they are introduced to the company.
• Must be able to work independently and make sound business decisions within the scope of policies, procedures and budgets of the Company. 
• Must be solution-focused and results-driven.
• Proficient in mathematical skills.  
• Customer and employee relation skills will have direct results on the success of this position.

Required Education and/or Work Experience

• Educational background should consist of formal technical training. 

• 5 to 7 years of industry experience.

• Experience managing teams of 10+.

• Advanced knowledge and experience in electronic system design. 

• Ability to effectively train others on work standards and processes. 

• CTS or equivalent work experience.

Motor Vehicle Requirements

• Valid driver’s license.
• Proof of vehicle insurance (required for those who may drive a personal vehicle for business).

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Such requests should be made in writing to the position’s supervisor and/or Human Resources.  All requests shall require review by the Human Resources department.

• Repetitive motion.  Substantial movements (motions) of the wrists, hands, and/or fingers.
• Ability to travel overnight, up to 25% of the time.
• Ability to use personal computers, basic scanning devices, smart phones and professional tablets effectively; aptitude to learn new technologies as they are introduced to the company.
• Visual acuity to determine the accuracy, neatness and thoroughness of the work assigned.
• Ability to climb, stoop, bend, kneel, crouch, lift, push and/or pull up to 25 pounds. 
• Ability to work extended hours, weekends, & holidays as workload requires.

Why ECC

• Benefits including flexible spending account, health, dental, and vision
• Paid time off
• Paid Holidays (8)
• 401K/Profit sharing
• Short term disability
• Training and professional development opportunities
• Dynamic company culture

ECC IS AN EQUAL OPPORTUNITY PROVIDER.