The journey to certification began with a comprehensive assessment of the company's existing security measures. Neat conducted a gap analysis to compare its current controls against ISO 27001 requirements, identifying areas for improvement and creating a roadmap for compliance. This was followed by an in-depth organizational risk assessment, mapping roles, responsibilities, processes, and systems across all departments while identifying potential internal and external threats.

With a clear understanding of its security landscape, Neat then developed a formal Information Security Management System (ISMS). This system codified over 30 policies and procedures, standardizing existing practices while introducing formal measures to address gaps. These included disaster recovery plans, incident response protocols, business continuity strategies, vulnerability management, and data privacy assessments, all aligned with ISO 27001's comprehensive information security governance framework.

Training and awareness were key components of the certification process. Neat implemented a company-wide training platform that educated employees on security and compliance, including simulated phishing exercises to reinforce practical knowledge. An internal audit verified the ISMS's effectiveness and provided the opportunity for final refinements before the external audit, conducted in two stages by Det Norske Veritas (DNV) at Neat's Oslo headquarters.

The ISO 27001 certification is more than a credential for Neat—it is a statement of trust for its stakeholders. For customers, it assures that sensitive information is managed responsibly and according to globally recognized standards. It demonstrates adherence to internationally accepted security frameworks for partners, which are crucial for integrations, cloud services, and collaborative projects. For employees, it reinforces a security-first culture that influences every operational and design decision within the company.

Neat continues to view security and compliance as ongoing commitments rather than one-time achievements. The company plans to expand the scope of future audits and further integrate privacy-by-design principles into its products. With ISO 27001 certification, Neat has strengthened its security foundation and set a benchmark for excellence in managing and protecting sensitive information across the technology industry.

About ECC

ECC has built a foundation on bringing dynamic solutions to organizations throughout the Midwest. We connect businesses to better experiences using Audio/Visual/Lighting, Communication, Electronic Security, Fire Safety, Healthcare, and Managed Services Technology Solutions.

Technology is our passion and our goal is to use its innovations to empower organizations for years to come. We're integrators — Empowering through technology.

About Neat

Neat is a Norwegian video technology company founded in 2019 and headquartered in Oslo, Norway. Specializing in simple, elegant solutions for video collaboration, Neat designs purpose-built hardware that enhances the meeting experience across any platform. From small huddle rooms to large conference spaces, Neat products are known for their intuitive design, intelligent features, and seamless performance. With a mission to make hybrid collaboration feel more natural and human, Neat continues to innovate at the intersection of design, technology, and user experience.